We discuss the problem of assessing and aiding user performance in dynamic tasks that require rapid selection among multiple information sources. Motivated by research in human se...
Bradley C. Love, Matt Jones, Marc T. Tomlinson, Mi...
A key challenge for mixed-initiative systems is to create a shared understanding of the task between human and agent. To address this challenge, we created a mixed-initiative inte...
John Zimmerman, Kathryn Rivard, Ian Hargraves, Ant...
Users gain access to cash, confidential information and services at Automated Teller Machines (ATMs) via an authentication process involving a Personal Identification Number (PIN)...
A tremendous amount of semi-structured data is available today on the web but is not necessarily in a form which is suitable for a user's tasks. For example, a website may sh...
The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlie...
Marilyn Hughes Blackmon, Muneo Kitajima, Peter G. ...