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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 9 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
MOBICOM
2010
ACM
13 years 9 months ago
Physical-layer identification of UHF RFID tags
In this work, we study physical-layer identification of passive UHF RFID tags. We collect signals from a population of 70 tags using a purpose-built reader and we analyze time dom...
Davide Zanetti, Boris Danev, Srdjan Capkun
CCS
2010
ACM
13 years 9 months ago
Attacks and design of image recognition CAPTCHAs
We systematically study the design of image recognition CAPTCHAs (IRCs) in this paper. We first review and examine all IRCs schemes known to us and evaluate each scheme against th...
Bin B. Zhu, Jeff Yan, Qiujie Li, Chao Yang, Jia Li...
AAMAS
2008
Springer
13 years 9 months ago
Using quantitative models to search for appropriate organizational designs
As the scale and scope of distributed and multi-agent systems grow, it becomes increasingly important to design and manage the participants' interactions. The potential for b...
Bryan Horling, Victor R. Lesser
ALMOB
2007
170views more  ALMOB 2007»
13 years 9 months ago
A spatio-temporal mining approach towards summarizing and analyzing protein folding trajectories
Understanding the protein folding mechanism remains a grand challenge in structural biology. In the past several years, computational theories in molecular dynamics have been empl...
Hui Yang, Srinivasan Parthasarathy, Duygu Ucar
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