Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
It has been reported that virtual reality can be a useful tool for ergonomics study. The proposed integrated simulation system aims at measuring operator’s performance in an int...
Abstract—Data centers contain IT, power and cooling infrastructures, each of which is typically managed independently. In this paper, we propose a holistic approach that couples ...
Yuan Chen, Daniel Gmach, Chris Hyser, Zhikui Wang,...
System administrators are unique computer users. As power users in complex and high-risk work environments, intuition tells us that they may have requirements of the tools they us...
Nicole F. Velasquez, Suzanne P. Weisband, Alexandr...
We describe a technique called lookaside caching that combines the strengths of distributed file systems and portable storage devices, while negating their weaknesses. In spite of...
Niraj Tolia, Jan Harkes, Michael Kozuch, Mahadev S...