End-to-end available bandwidth estimation between Internet hosts is important to understand network congestion and enhance the performance of Quality-of-Service (QoS) demanding ap...
We present a system for allocating resources in shared data and compute clusters that improves MapReduce job scheduling in three ways. First, the system uses regulated and user-as...
— In this paper, Opportunistic Beamforming for HSDPA is considered. Opportunistic Beamforming can jointly increase the system throughput and the quality of service in multiuser c...
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis...