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PVLDB
2008
137views more  PVLDB 2008»
13 years 8 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
CIKM
2010
Springer
13 years 7 months ago
Visual cube and on-line analytical processing of images
On-Line Analytical Processing (OLAP) has shown great success in many industry applications, including sales, marketing, management, financial data analysis, etc. In this paper, w...
Xin Jin, Jiawei Han, Liangliang Cao, Jiebo Luo, Bo...
IEEESP
2010
126views more  IEEESP 2010»
13 years 7 months ago
Privacy-Preserving Sharing of Sensitive Information
The need for controlled sharing of sensitive information occurs in many realistic everyday scenarios, ranging from critical (e.g., national security) to mundane (e.g., social netw...
Salvatore J. Stolfo, Gene Tsudik
JUCS
2010
154views more  JUCS 2010»
13 years 7 months ago
An Ambient Assisted Living Platform Integrating RFID Data-on-Tag Care Annotations and Twitter
: Although RFID is mainly used to identify objects whose data can then be accessed over the network, passive HF RFID tags do have significant data storage capacity (up to 4K), whic...
Diego López-de-Ipiña, Ignacio D&iacu...
PSD
2010
Springer
154views Database» more  PSD 2010»
13 years 7 months ago
Coprivacy: Towards a Theory of Sustainable Privacy
We introduce the novel concept of coprivacy or co-operative privacy to make privacy preservation attractive. A protocol is coprivate if the best option for a player to preserve her...
Josep Domingo-Ferrer