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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
CSCW
2002
ACM
13 years 7 months ago
Explaining effects of eye gaze on mediated group conversations: : amount or synchronization?
We present an experiment examining effects of gaze on speech during three-person conversations. Understanding such effects is crucial for the design of teleconferencing systems an...
Roel Vertegaal, Yaping Ding
CSAC
2004
13 years 9 months ago
CoMex - A Mechanism for Coordination of Task Execution in Group Work
CoMex (Coordination Mechanism) is a system to coordinate the execution of tasks accessing coordinable entities. It uses coordination rules to describe the temporal and logical orde...
Hilda Tellioglu
WWW
2009
ACM
14 years 8 months ago
Measuring the similarity between implicit semantic relations from the web
Measuring the similarity between semantic relations that hold among entities is an important and necessary step in various Web related tasks such as relation extraction, informati...
Danushka Bollegala, Yutaka Matsuo, Mitsuru Ishizuk...
ICCV
2007
IEEE
14 years 9 months ago
Consistent Correspondence between Arbitrary Manifold Surfaces
We propose a novel framework for consistent correspondence between arbitrary manifold meshes. Different from most existing methods, our approach directly maps the connectivity of ...
Huai-yu Wu, Chunhong Pan, Qing Yang, Songde Ma