We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis...
We consider a single multi-server memoryless service station. Servers have heterogeneous service rates. Arrivals are routed to one of the servers, and the routing decisions are no...
We propose a trace fitting algorithm for Markovian Arrival Processes (MAPs) that can capture statistics of any order of interarrival times between measured events. By studying re...
Supporting high availability by checkpointing and switching to a backup upon failure of a primary has a cost. Trade-off studies help system architects to decide whether higher ava...
To achieve better throughput, many hard drive manufacturers use internal queues and scheduling to take advantage of vendor-specific characteristics and knowledge. While this tren...
Mark J. Stanovich, Theodore P. Baker, An-I Andy Wa...