In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Over the last decade, programmable Network Processors (NPs) have become widely used in Internet routers and other network components. NPs enable rapid development of complex packe...
Charlie Wiseman, Jonathan S. Turner, Michela Becch...
Abstract. We propose an algorithm for Sparse Bayesian Classification for multi-class problems using Automatic Relevance Determination(ARD). Unlike other approaches which treat mult...
In an expert search task, the users' need is to identify people who have relevant expertise to a topic of interest. An expert search system predicts and ranks the expertise o...
Abstract--To take advantage of the broadcast nature of wireless communication, a number of opportunistic routing techniques have recently been proposed. In order to manage the extr...