A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
The creation of a complex web site is a thorny problem in user interface design. First, di erent visitors have distinct goals. Second, even a single visitor may have di erent need...
One of the original motivations for research in qualitative physics was the development of intelligent tutoring systems and learning environments for physical domains and complex ...
Research on mobile robot navigation has produced two major paradigms for mapping indoorenvironments: grid-based and topological. While grid-based methods produce accurate metric m...
As multilingual products and technology grow in importance, the Linguistic Data Consortium (LDC) intends to provide the resources needed for research and development activities, e...