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PAKM
2000
13 years 9 months ago
Knowledge Management and New Product Development: Learning from a Software Development Firm
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Abraham B. Shani, James A. Sena
CORR
2010
Springer
157views Education» more  CORR 2010»
13 years 7 months ago
Detecting Coordination Problems in Collaborative Software Development Environments
Software development is rarely an individual effort and generally involves teams of developers collaborating to generate good reliable code. Among the software code there exist te...
Chintan Amrit, Jos van Hillegersberg
SP
2008
IEEE
144views Security Privacy» more  SP 2008»
14 years 2 months ago
Cloaker: Hardware Supported Rootkit Concealment
Rootkits are used by malicious attackers who desire to run software on a compromised machine without being detected. They have become stealthier over the years as a consequence of...
Francis M. David, Ellick Chan, Jeffrey C. Carlyle,...
ITS
2000
Springer
140views Multimedia» more  ITS 2000»
13 years 11 months ago
Multi-agent Negotiation to Support an Economy for Online Help and Tutoring
We are designing a computational architecture for a "learning economy" based on personal software agents who represent users in a virtual society and assist them in find...
Chhaya Mudgal, Julita Vassileva
CIMCA
2005
IEEE
13 years 9 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...