The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Software development is rarely an individual effort and generally involves teams of developers collaborating to generate good reliable code. Among the software code there exist te...
Rootkits are used by malicious attackers who desire to run software on a compromised machine without being detected. They have become stealthier over the years as a consequence of...
Francis M. David, Ellick Chan, Jeffrey C. Carlyle,...
We are designing a computational architecture for a "learning economy" based on personal software agents who represent users in a virtual society and assist them in find...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...