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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
14 years 11 hour ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
DFG
2001
Springer
14 years 11 days ago
Interactive medical 3D-simulations by means of stereoscopy and standard hardware
: Using stereo-3D hardware in its different solutions is not new, but most available applications use these Hardware only for a better visualization of 3d-reconstructions. It is an...
Kay Melzer, Hans-Gerd Lipinski, Dietrich H. W. Gr&...
APSEC
2004
IEEE
13 years 11 months ago
An Integrated Model of ISO 9001: 2000 and CMMI for ISO Registered Organizations
ISO 9001 is a standard for quality management systems while CMMI is a model for process improvement. If an organization that has achieved ISO registration wishes to improve proces...
Chanwoo Yoo, Junho Yoon, Byungjeong Lee, Chong-Won...
CGF
2010
99views more  CGF 2010»
13 years 8 months ago
Understanding Interactive Legends: a Comparative Evaluation with Standard Widgets
Interactive information visualization systems rely on widgets to allow users to interact with the data and modify the representation. We define interactive legends as a class of c...
Nathalie Henry Riche, Bongshin Lee, Catherine Plai...
SEKE
2005
Springer
14 years 1 months ago
Design an Interoperable Mobile Agent System Based on Predicate Transition Net Models
Mobile agents provide an effective and flexible style to develop advanced distributed systems. In order to promote interoperability and ensure the quality of mobile agent systems,...
Junhua Ding, Dianxiang Xu, Yi Deng, Peter J. Clark...