Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Overload in a packet-based network can be prevented by admitting or blocking new flows depending on its load conditions. However, overload can occur in spite of admission control ...
In this paper, we present a new methodology for evaluating fault recovery performance of some existing mechanisms, which considers the establishment of quality of service network ...
This paper introduces a self-configuring architecture for scaling the database tier of dynamic content web servers. We use a unified approach to load and fault management based ...
Gokul Soundararajan, Kaloian Manassiev, Jin Chen, ...
In this paper we develop a novel probabilistic model of computational trust that allows agents to exchange and combine reputation reports over heterogeneous, correlated multi-dime...
Steven Reece, Stephen Roberts, Alex Rogers, Nichol...