1049 search results - page 6 / 210 » On tool support for Service Level Management: From requireme... |
IPPS
2006
IEEE
14 years 4 months ago
2006
IEEE
Analytic applications from various industrial sectors have specific attributes and requirements including relatively long processing time, parallelization, multiple interactive in...
EDOC
2002
IEEE
14 years 3 months ago
2002
IEEE
While SOAP/XML is perceived as the appropriate interoperability level for web-services, companies compete to provide workflow-based tools for web-service integration. This paper p...
WSC
2007
14 years 20 days ago
2007
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
ICPADS
1996
IEEE
14 years 2 months ago
1996
IEEE
The Management of Distributed Applications and Systems (MANDAS) project addresses problems arising in the management of distributed applications. Specifically, we are studying the...
HICSS
2005
IEEE
14 years 4 months ago
2005
IEEE
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...