We conducted a field-based study at a large teaching hospital to examine doctors' use and documentation of patient care information, with a special focus on a patient's ...
With healthcare moving towards electronic health records, it is important to understand existing work practices to design effective systems. We conducted an observational study in...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
Conversing on cell phones while driving is a risky, yet commonplace activity. State legislatures in the U.S. have enacted rules that limit hand-held phone conversations while driv...
Shamsi T. Iqbal, Eric Horvitz, Yun-Cheng Ju, Ella ...
Direct-touch interaction on mobile phones revolves around screens that compete for visual attention with users‟ realworld tasks and activities. This paper investigates the impac...
Andrew Bragdon, Eugene Nelson, Yang Li, Ken Hinckl...