92 search results - page 11 / 19 » Online Services, Customer Characteristics and Usability Requ... |
ECIS
2001
13 years 10 months ago
2001
With current projections regarding the growth of Internet sales, online retailing raises many questions about how to market on the Net. While convenience impels consumers to purch...
TES
2001
Springer
14 years 1 months ago
2001
Springer
Abstract. The connectivity generated by the Internet is opening unprecedented opportunities of automating business-to-business collaborations. As a result, organisations of all siz...
ICDM
2010
IEEE
13 years 6 months ago
2010
IEEE
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
EUROPKI
2004
Springer
14 years 2 months ago
2004
Springer
Abstract. At present, network users have to manage a set of authentication credentials (usually a username/password pair) for every service with which they are registered. Single S...
ECOWS
2006
Springer
14 years 7 days ago
2006
Springer
Loose coupling is often cited as a defining characteristic of service-oriented architectures. Interactions between services take place via messages in an asynchronous environment ...