This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
CT This paper presents results from a study examining perceptions and practices of usability in the free/open source software (FOSS) community. 27 individuals associated with 11 di...
Agile development practices respect tacit knowledge, make communication more effective, and thus foster the knowledge creation process. However the current agile methods, like XP,...
This paper examines the use of icons as communication devices in persistent conversations. The paper presents findings from the author’s ethnographic study of a fan group on Liv...
In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design ‘in the wild’. Though the communities are qu...