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» Ontological technologies for user modelling
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WSE
2002
IEEE
14 years 3 months ago
Laying the Foundation for Web Services over Legacy Systems
As the use of the World Wide Web becomes more pervasive within our society, businesses and institutions are required to migrate a wide range of services to the web. Difficulties a...
Janet Lavery, Cornelia Boldyreff, Bin Ling, Colin ...
SIGIR
2011
ACM
13 years 26 days ago
Learning online discussion structures by conditional random fields
Online forum discussions are emerging as valuable information repository, where knowledge is accumulated by the interaction among users, leading to multiple threads with structure...
Hongning Wang, Chi Wang, ChengXiang Zhai, Jiawei H...
PKDD
2004
Springer
205views Data Mining» more  PKDD 2004»
14 years 3 months ago
Breaking Through the Syntax Barrier: Searching with Entities and Relations
The next wave in search technology will be driven by the identification, extraction, and exploitation of real-world entities represented in unstructured textual sources. Search sy...
Soumen Chakrabarti
CLEF
2008
Springer
13 years 12 months ago
Overview of WebCLEF 2008
We describe the WebCLEF 2008 task. Similarly to the 2007 edition of WebCLEF, the 2008 edition implements a multilingual "information synthesis" task, where, for a given t...
Valentin Jijkoun, Maarten de Rijke
MANSCI
2008
116views more  MANSCI 2008»
13 years 10 months ago
Call Center Outsourcing: Coordinating Staffing Level and Service Quality
In this paper, we study the contracting issues in an outsourcing supply chain consisting of a user company and a call center that does outsourcing work for the user company. We mo...
Z. Justin Ren, Yong-Pin Zhou