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WSC
2007
13 years 11 months ago
2007
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
WSC
2008
13 years 11 months ago
2008
The typical approach to finding minimum levels of resources that still allow support and operational performance goals to be met for military aircraft is based on a manual trial-a...
LREC
2008
13 years 10 months ago
2008
Air traffic control (ATC) is based on voice communication between pilots and controllers and uses a highly task and domain specific language. Due to this very reason, spoken langu...
HPN
1997
13 years 10 months ago
1997
Next generation wireless communications system will be required to support the seamless delivery of voice, video and data with high quality. Delivering hard Quality of Service (QO...
SOSP
1993
ACM
13 years 10 months ago
1993
ACM
Handling audio and video in a digital environment requires timely delivery of data. This paper describes the principles adopted in the design of the Pandora networked multi-media ...