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NAACL
2004
14 years 10 days ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
MSOM
2010
106views more  MSOM 2010»
13 years 9 months ago
Implementing Supply-Routing Optimization in a Make-to-Order Manufacturing Network
Dell’s supply chain for desktops involves Asian vendors shipping components by sea to several U.S. plants. While suppliers are responsible for shipping enough inventory, Dell ca...
John Foreman, Jérémie Gallien, Julie...
DCC
2003
IEEE
14 years 10 months ago
Rate-distortion Optimized Packet Scheduling and Routing for Media Streaming with Path Diversity
We consider diversity for media streaming in a rate-distortion optimization framework. A sender-driven transmission scenario is investigated, where diversity is achieved by using ...
Jacob Chakareski, Bernd Girod
NCA
2003
IEEE
14 years 4 months ago
Optimal Content Placement for En-Route Web Caching
This paper studies the optimal placement of web files for en-route web caching. It is shown that existing placement policies are all solving restricted partial problems of the ...
Anxiao Jiang, Jehoshua Bruck
INFOCOM
1999
IEEE
14 years 3 months ago
An Efficient Algorithm for Optimal Wavelength Converter Placement on Wavelength-Routed Networks with Arbitrary Topologies
Abstract- This paper describes an algorithm for optimally placing a given number of wavelength converters in All-Optical Networks(A0Ns) with arbitrary topologies. We first introduc...
Sashisekaran Thiagarajan, Arun K. Somani