Establishing a grassroots innovation pipeline has come to the fore as strategy for nurturing innovation within large organizations. A key element of such pipelines is the use of a...
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...
: Today, innovation networks are economically and technologically accessible [VBE04]; however, managers and members of such organizations notice that success and performance are no...
We all spend time every day looking for information in our email, yet we know little about this refinding process. Some users expend considerable preparatory effort creating compl...
Steve Whittaker, Tara Matthews, Julian A. Cerruti,...