: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
Business processes play a central role in the reorganization of a company and the (re)design of the respective information system(s). Typically the processes are described with the...
Many business solutions provide best practice process templates, both generic as well as for specific industry sectors. However, it is often the variance from template solutions th...
Abstract. Reference process models capture common practices in a given domain and variations thereof. Such models are intended to be configured in a specific setting, leading to in...
Marcello La Rosa, Florian Gottschalk, Marlon Dumas...
Today's corporations often must operate across organizational boundaries. Phenomena such as electronic commerce, extended enterprises, and the Internet stimulate cooperation ...