Current research activities in the area of trading digital products usually focus on specific legal or technical problems, neglecting the underlying business models and their impl...
We define a tool-supported design framework that allows to specify an agent goal model and to automatically generate fragments of a BDI agent from it. We devise the design proces...
Loris Penserini, Anna Perini, Angelo Susi, Mirko M...
— Service Oriented Architectures with underlying technologies like web services and web services orchestration have opened the door to a wide range of novel application scenarios...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
The central idea in reference modeling is the reutilization of the business knowledge contained in a reference model. The user's task in reference model-based construction is ...