Research has shown that decentralized networks and organizations perform better and have more satisfied members than centralized ones. Further, decentralized self-organizing netwo...
Web-based communities have become important places for people to seek and share expertise. We find that networks in these communities typically differ in their topology from other...
People routinely rely on physical and electronic systems to remind themselves of details regarding personal and organizational contacts. These systems include rolodexes, directori...
Jonathan Trevor, David M. Hilbert, Daniel Billsus,...
Little attention has been given to how citizens use technology to be resilient when their country is at war. We report on an ethnographic interview study of how technology was ado...
In this paper, we describe a range of audio problems that impact the effectiveness of audio conferences and detail the solutions we have devised to address these problems. We cond...
Nicole Yankelovich, Jonathan Kaplan, Joe Provino, ...