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SIGUCCS
2000
ACM
14 years 26 days ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
ICIA
2007
13 years 10 months ago
Improving Intelligent Assistants for Desktop Activities
Tasks have been identified as playing an important role to knowledge workers as high-level units for organizing their information. TaskTracer is a task-aware desktop system that l...
Simone Stumpf, Margaret M. Burnett, Thomas G. Diet...
ESEM
2008
ACM
13 years 10 months ago
Some lessons learned in conducting software engineering surveys in china
Component-Based Software Engineering (CBSE) with Open Source Software and Commercial-Off-the-Shelf (COTS) components, Open Source Software (OSS) based development, and Software Ou...
Junzhong Ji, Jingyue Li, Reidar Conradi, Chunnian ...
ECIS
2004
13 years 10 months ago
Using IT to Make Place in Space: Evaluating Mobile Technology Support for Sport Spectators
This paper reports results from two field trials of TrottingPal, a mobile system that supports event information management and seamless collaboration between spectators at the tr...
Andreas Nilsson
ECIS
2000
13 years 9 months ago
Community Health Assessments: A Data Warehousing Approach
- The measurement and assessment of health status in communities throughout the world is a massive information technology challenge. The Comprehensive Assessment for Tracking Commu...
Donald J. Berndt, Alan R. Hevner, James Studnicki