When experts participate in collaborative systems, tension may arise between them and novice contributors. In particular, when experts perceive novices as a bother or a threat, th...
Instant messaging (IM) is a common and popular way for co-workers, friends, and family to stay in touch, but its “always-on” properties can sometimes lead people to feel overe...
Jeffrey T. Hancock, Jeremy P. Birnholtz, Natalya N...
Collaborative tagging systems allow users to use tags to describe their favourite online documents. Two documents that are maintained in the collection of the same user and/or ass...
Ching-man Au Yeung, Nicholas Gibbins, Nigel Shadbo...
Open content web sites depend on users to produce information of value. Wikipedia is the largest and most well-known such site. Previous work has shown that a small fraction of ed...
Katherine A. Panciera, Aaron Halfaker, Loren G. Te...
Data are a fundamental component of science and engineering work, and the ability to share data is critical to the validation and progress of science. Data sharing and reuse in so...