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ICSM
1995
IEEE
14 years 1 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
AVI
2008
14 years 1 days ago
The in-context slider: a fluid interface component for visualization and adjustment of values while authoring
As information environments grow in complexity, we yearn for simple interfaces that streamline human cognition and effort. Users need to perform complex operations on thousands of...
Andrew Webb, Andruid Kerne
KBSE
2005
IEEE
14 years 3 months ago
Automatic test factoring for java
Test factoring creates fast, focused unit tests from slow system-wide tests; each new unit test exercises only a subset of the functionality exercised by the system test. Augmenti...
David Saff, Shay Artzi, Jeff H. Perkins, Michael D...
LCTRTS
2009
Springer
14 years 4 months ago
Addressing the challenges of DBT for the ARM architecture
Dynamic binary translation (DBT) can provide security, virtualization, resource management and other desirable services to embedded systems. Although DBT has many benefits, its r...
Ryan W. Moore, José Baiocchi, Bruce R. Chil...
VRML
2000
ACM
14 years 2 months ago
3D gadgets for business process visualization - a case study
Business visualization is becoming increasingly important, since managers recognize the power of human visual intuition in information-rich decision tasks. Nevertheless, despite i...
Bastiaan Schönhage, Alex van Ballegooij, Anto...