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» Paradigm Shifts and Business Processes: A Case Study
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WSC
2007
13 years 10 months ago
Predicting the impact on business performance of enhanced information system using business process simulation
The estimation of the impact on performance in business process (BP) by introducing an information system (IS) is an important practical problem in investment appraisal. This pape...
Yifei Tan, Soemon Takakuwa
ECIS
2001
13 years 9 months ago
The role of knowledge management in moving to a customer-focused organisation
Organisations are becoming increasingly more reliant on leveraging their information and knowledge to gain competitive advantage. The creation, storage and dissemination of inform...
Graeme G. Shanks, Emily Tay
ATAL
2008
Springer
13 years 9 months ago
BDI-agents for agile goal-oriented business processes
Business processes are the core assets of enterprises. They turn the business potential into actual competitiveness on the market. To face the challenges posed by today's cha...
Birgit Burmeister, M. Arnold, Felicia Copaciu, Gio...
HICSS
2009
IEEE
161views Biometrics» more  HICSS 2009»
13 years 11 months ago
Configurative Service Engineering - A Rule-Based Configuration Approach for Versatile Service Processes in Corrective Maintenanc
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
Jörg Becker, Daniel Beverungen, Ralf Knackste...
CAISE
2009
Springer
13 years 12 months ago
Configurable Process Models: Experiences from a Municipality Case Study
Configurable process models integrate different variants of a business process into a single model. Through configuration users of such models can then combine the variants to deri...
Florian Gottschalk, Teun A. C. Wagemakers, Monique...