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» Paradigm Shifts and Business Processes: A Case Study
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DSOM
2007
Springer
14 years 3 months ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
WECWIS
2006
IEEE
106views ECommerce» more  WECWIS 2006»
14 years 3 months ago
A Feature-based Approach to Electronic Contracts
E-contracts are used to describe the supply and the consumption details of e-services within a business process. The establishment of e-contracts in a given application domain usu...
Marcelo Fantinato, Maria Beatriz Felgar de Toledo,...
ENTCS
2010
123views more  ENTCS 2010»
13 years 9 months ago
Combining Architecture-based Software Reliability Predictions with Financial Impact Calculations
Software failures can lead to substantial costs for the user. Existing models for software reliability prediction do not provide much insight into this financial impact. Our appro...
Franz Brosch, Ralf Gitzel, Heiko Koziolek, Simone ...
ICWS
2008
IEEE
13 years 10 months ago
A Framework for Verifying SLA Compliance in Composed Services
Service level agreements (SLAs) impose many nonfunctional requirements on services. Business analysts specify and check these requirements in business process models using tools s...
Hua Xiao, Brian Chan, Ying Zou, Jay W. Benayon, Bi...
EMISA
2009
Springer
14 years 3 months ago
A Survival Analysis of Application Life Spans based on Enterprise Architecture Models
Abstract: Modern enterprises face the challenge to survive in an ever changing environment. One commonly accepted means to address this challenge and further enhance survivability ...
Stephan Aier, Sabine Buckl, Ulrik Franke, Bettina ...