The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Although Web search engines are targeted towards helping people find new information, people regularly use them to re-find Web pages they have seen before. Researchers have noted ...
Abstract. To gain competitive advantage, hospitals try to streamline their processes. In order to do so, it is essential to have an accurate view of the "careflows" under...
R. S. Mans, Helen Schonenberg, Minseok Song, Wil M...
Most of the organizations put information on the web because they want it to be seen by the world. Their goal is to have visitors come to the site, feel comfortable and stay a whi...
Nowadays, due to the lack of face-to-face contact, distance course instructors have real difficulties knowing who their students are, how their students behave in the virtual cour...