A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-se...
Martin Henkel, Erik Perjons, Jelena Zdravkovic, Ch...
Abstract. Business process models play an important role for the management, design, and improvement of process organizations and processaware information systems. Despite the exte...
Jan Mendling, Gustaf Neumann, Wil M. P. van der Aa...
Business Process Management (BPM) technology has become an important instrument for improving process performance. When considering its use, however, enterprises typically have to...
This paper presents a case study that explores the advantages that can be derived from the use of a design support system during the design of wastewater treatment plants (WWTP). ...
Software process improvement initiatives such as metrics programs have a high failure rate during their assimilation in a software organization. Social and organizational issues a...