Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
We evaluate two systems for automatically generating personalized interfaces adapted to the individual motor capabilities of users with motor impairments. The first system, SUPPLE...
Krzysztof Z. Gajos, Jacob O. Wobbrock, Daniel S. W...
— We propose here an analysis of a rich dataset which gives an exhaustive and dynamic view of the exchanges processed in a running eDonkey system. We focus on correlation in term...
This paper explores the issues faced in creating a sys-4 tem that can learn tactical human behavior merely by observing5 a human perform the behavior in a simulation. More specific...
—Under electronic commerce, how to raise the consumers’ degree of satisfaction and gain the consumers’ loyalty have become the key factor relating with whether e-commerce ent...