Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
We studied CAD system users to find out how they use the sophisticated customization and extension facilities offered by many CAD products. We found that users of varying levels o...
Application domain description precedes requirements engineering, and is the basis for the development of a software or information system that satisfies all expectations of its u...
A major issue in many domains is to present information to people that is tailored to their need, in such a way that it supports them in their tasks. In this paper, we present the...