Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
Game theoretic modeling and equilibrium analysis of congestion games have provided insights in the performance of Internet congestion control, road transportation networks, etc. D...
The Web can be naturally modeled as a directed graph, consisting of a set of abstract nodes (the pages) joined by directional edges (the hyperlinks). Hyperlinks encode a considerab...
We analyze a massive social network, gathered from the records of a large mobile phone operator, with more than a million users and tens of millions of calls. We examine the distr...
Cascadia is a system that provides RFID-based pervasive computing applications with an infrastructure for specifying, extracting and managing meaningful high-level events from raw...