Abstract. People consider other people who resemble them to be more persuasive. Users may consider embodied conversational agents, or ECAs, to be more persuasive if the agents rese...
Ian Li, Jodi Forlizzi, Anind K. Dey, Sara B. Kiesl...
This paper presents an agent program that monitors and interacts with the dynamic situation of flights around an airport tower as well as interacts with a human operator that can ...
In this paper we propose a novel method for automatic evaluation of conversational agents. The method is based on analyzing the user’s affect conveyed in utterances. From analyz...
Michal Ptaszynski, Pawel Dybala, Shinsuke Higuchi,...
This paper presents an investigation of the self-serving biases of interface agent users. An experiment that involved 202 MS Office users demonstrated that, in contrast to the sel...
Abstract. Call control features (e.g., call-divert, voice-mail) are primitive options to which users can subscribe off-line to personalise their service. The configuration of a fea...
David Lesaint, Deepak Mehta, Barry O'Sullivan, Lui...