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CANDT
2009
13 years 9 months ago
Overhearing the crowd: an empirical examination of conversation reuse in a technical support community
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Derek L. Hansen
PUC
2007
164views more  PUC 2007»
13 years 7 months ago
Designing home availability services
Abstract We have explored the challenges of designing domestic services to help family and friends determine mutually agreeable times to call. In our first study, we identified a...
Kristine S. Nagel, Ja-Young Sung, Gregory D. Abowd
ACMDIS
2008
ACM
13 years 10 months ago
Sharing digital photographs in the home through physical mementos, souvenirs, and keepsakes
People now easily share digital photos outside the home via web publishing and gift-giving. Yet within the home, digital photos are hard to access and lack the physical affordance...
Michael Nunes, Saul Greenberg, Carman Neustaedter
CHI
2010
ACM
14 years 3 months ago
Gender demographic targeting in sponsored search
In this research, we evaluate the effect of gender in analyzing the performance of sponsored search advertising. We examine a log file with data comprised of nearly 7,000,000 reco...
Bernard J. Jansen, Lauren Solomon
ICDM
2008
IEEE
222views Data Mining» more  ICDM 2008»
14 years 2 months ago
GRAPHITE: A Visual Query System for Large Graphs
We present Graphite, a system that allows the user to visually construct a query pattern, finds both its exact and approximate matching subgraphs in large attributed graphs, and ...
Duen Horng Chau, Christos Faloutsos, Hanghang Tong...