This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Abstract We have explored the challenges of designing domestic services to help family and friends determine mutually agreeable times to call. In our first study, we identified a...
Kristine S. Nagel, Ja-Young Sung, Gregory D. Abowd
People now easily share digital photos outside the home via web publishing and gift-giving. Yet within the home, digital photos are hard to access and lack the physical affordance...
In this research, we evaluate the effect of gender in analyzing the performance of sponsored search advertising. We examine a log file with data comprised of nearly 7,000,000 reco...
We present Graphite, a system that allows the user to visually construct a query pattern, finds both its exact and approximate matching subgraphs in large attributed graphs, and ...
Duen Horng Chau, Christos Faloutsos, Hanghang Tong...