Although some guidelines (e.g., based on architectural principles) have been proposed for designing Virtual Environments (VEs), several usability problems can be identified only b...
We are witnessing two trends in Web content access: (a) increasing amounts of dynamic and personalized Web content, and (b) a significant growth in “on-the-move” access using...
Web sites are designed for graphical mode of interaction. Sighted users can "cut to the chase" and quickly identify relevant information in Web pages. On the contrary, i...
While Internet users claim to be concerned about online privacy, their behavior rarely reflects those concerns. In this paper we investigate whether the availability of compariso...
Julia Gideon, Lorrie Faith Cranor, Serge Egelman, ...
Most new entrants into the mobile commerce marketplace are faced with a paradox; how can we attract users without merchants, and how can we attract merchants without customers? Wi...