Given societies’ massive investment in information technology and the potentially catastrophic consequences of IT failures, it is becoming increasingly critical to understand ho...
Automated tools for mediating incoming interruptions are necessary in order to balance the concentration required for software development with the need to collaborate and absorb ...
The rapid growth of the Internet has made computer-mediated communication popular and the use of e-negotiation systems (ENS) has attracted great attention from researchers and pra...
Improving the usability of government portal sites requires a focus shift from system to user in both research and design. Empirical studies into user behavior are needed to suppor...
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...