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ASUNAM
2010
IEEE
13 years 9 months ago
2010
IEEE
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
MASCOTS
2008
13 years 9 months ago
2008
Two classic categories of models exist for computer networks: network information flow and network of queues. The network information flow model appropriately captures the multi-ho...
KIC
2000
13 years 9 months ago
2000
Designers, in the process of satisfying design requirements, generally encounter difficulties in, firstly, understanding the problem and secondly, finding a solution [Cross 1998]....
ATAL
2010
Springer
13 years 9 months ago
2010
Springer
We propose Path Disruption Games (PDGs), which consider collaboration between agents attempting stop an adversary from travelling from a source node to a target node in a graph. P...
DGO
2008
13 years 9 months ago
2008
This paper provides an interim report on ongoing data collection and analysis efforts as part of a large-scale study of information technology- focused interagency collaborations ...