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» Pervasive Enablement of Business Processes
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GI
2009
Springer
13 years 11 months ago
Applying Concept-Driven Engineering for Business Process Specifications
: This paper presents the principles of concept-driven engineering and the ConceptManager tool as an implementation of these principles. Concept-Driven Engineering is capable of el...
Peggy Schmidt, Marion Behrens, Sebastian Kowski
ECIS
2004
13 years 9 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
SAC
2003
ACM
14 years 27 days ago
Systems Architecture for Pervasive Retail
Recent developments in mobile technologies and associated economies of scale via mature manufacturing processes have made possible the construction of pervasive systems in specifi...
George Roussos, Panos Kourouthanasis, Eugene A. Gr...
IJSWIS
2008
100views more  IJSWIS 2008»
13 years 7 months ago
Semantic-Based Bluetooth-RFID Interaction for Advanced Resource Discovery in Pervasive Contexts
We propose a novel object discovery framework integrating the application layer of Bluetooth and RFID standards. The approach is motivated and illustrated in an innovative u-comme...
Tommaso Di Noia, Eugenio Di Sciascio, Francesco M....
BPM
2007
Springer
134views Business» more  BPM 2007»
14 years 1 months ago
Mining Process Execution and Outcomes - Position Paper
Organizational processes in general and patient-care processes in particular, change over time. This may be in response to situations unpredicted by a predefined business process m...
Mor Peleg, Pnina Soffer, Johny Ghattas