The emerging service grids bring together various distributed services to a ‘market’ for clients to request and enable the integration of services across distributed, heteroge...
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Small companies in the software product business risk rework and market failure due to shortcomings in integrating a strategic perspective into management of product development. ...
The planning and subsequent nationwide implementation of E-government service provisioning faces a number of challenges at the level of municipalities in the Netherlands. Initiati...
New approaches in the Web environment are underway. These new methodologies try to leverage it from an information medium to a knowledgeable level, from a machine point of view. Th...