A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Discrete Event Simulation (DES) has been used as a design and validation tool in various production and business applications. DES can also be utilized for analyzing the product-m...
Abstract. Continuous optimization of business process execution including its adaptation to changes within the market environment or the company itself becomes increasingly importa...
Mathias Fritzsche, Jendrik Johannes, Sebastian Cec...
—The article describes a course on system design (structural approach) which involves the following: issues of systems engineering; structural models; basic technological problem...
Due to the explosion of various video applications and services it is becoming increasingly important to accurately measure video quality in real-time. Since reference information...
Tao Liu, G. Cash, Wen Chen, Chunhua Chen, Jeffrey ...