Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
Differentiated Services provide a scalable Quality of Service Concept for the Internet. It allows differentiating service classes which may be treated individually. The data arisi...
Success in today’s marketing arena can often depend on companies embracing effective new technologies and integrating them into their business model. In the computing service su...
When having repeated interactions with a service provider, a service consumer might desire guarantees on the delivery of the service. These guarantees involve both functional and n...
Due to recent large-scale deployments of delay and losssensitive applications, there are increasingly stringent demands on the monitoring of service level agreement metrics. Altho...
Tongqing Qiu, Jian Ni, Hao Wang, Nan Hua, Yang Ric...