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» Precise Service Level Agreements
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NETWORK
2007
145views more  NETWORK 2007»
13 years 6 months ago
Analysis of Shared Memory Priority Queues with Two Discard Levels
— Two rate SLAs become increasingly popular in today’s Internet, allowing a customer to save money by paying one price for committed traffic and a much lower price for additio...
Shlomi Bergida, Yuval Shavitt
AIMS
2010
Springer
13 years 9 months ago
Model-Driven Service Level Management
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Anacleto Correia, Fernando Brito e Abreu
GI
2010
Springer
13 years 6 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz
ICAC
2007
IEEE
14 years 1 months ago
SLA Decomposition: Translating Service Level Objectives to System Level Thresholds
In today’s complex and highly dynamic computing environments, systems/services have to be constantly adjusted to meet Service Level Agreements (SLAs) and to improve resource uti...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
ICSOC
2009
Springer
13 years 5 months ago
Flexible SLA Negotiation Using Semantic Annotations
Abstract. Moving towards a global market of services requires flexible infrastructures that will deal with the inevitable semantic heterogeneity that occurs during the negotiation ...
Henar Muñoz Frutos, Ioannis Kotsiopoulos, A...