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EUROPAR
2005
Springer
14 years 27 days ago
GRUBER: A Grid Resource Usage SLA Broker
Resource sharing within grid collaborations usually implies specific sharing mechanisms at participating sites. Challenging policy issues can arise in such scenarios that integrate...
Catalin Dumitrescu, Ian T. Foster
IPCCC
2005
IEEE
14 years 29 days ago
Real time agreement protocol and resource pre-reservation for wireless system
The third generation of mobile networks aims to offer services diversified to users, while guaranteeing acceptable QoS. This results in the setting up of strategies of increasingl...
Sonia Ben Rejeb, Sami Tabbane, Zièd Choukai...
SOFTWARE
2002
13 years 7 months ago
An Architecture for Agent-Enhanced Network Service Provisioning through SLA Negotiation
This paper focuses on two main areas. We first investigate various aspects of subscription and session Service Level Agreement (SLA) issues such as negotiating and setting up netwo...
David Chieng, Ivan Ho, Alan Marshall, Gerard Parr
18
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BDIM
2007
IEEE
85views Business» more  BDIM 2007»
14 years 1 months ago
Frameworks for Business-driven Service Level Management: A Criteria-based Comparison of ITIL and NGOSS
—In the majority of today’s IT organizations, Service Level Agreements (SLAs) are an important means for underpinning IT service provisioning by clearly defined Quality of Ser...
Thomas Schaaf
HICSS
2005
IEEE
109views Biometrics» more  HICSS 2005»
14 years 1 months ago
Staffing Software Maintenance and Support Projects
In the past decade outsourcing a software system’s support and maintenance has become relatively common across most organizations. In this paper we consider a few issues governi...
Jai Asundi, Sumit Sarkar