302 search results - page 18 / 61 » Precise Service Level Agreements |
SERVICES
2008
13 years 8 months ago
2008
In Service Oriented Architecture, each application is ofgned as a set of abstract services, which defines its functions. A concrete service(s) is selected at runtime for tract ser...
RE
2010
Springer
13 years 2 months ago
2010
Springer
Today, companies are required to be in control of their IT assets, and to provide proof of this in the form of independent IT audit reports. However, many companies have outsourced...
NOMS
2000
IEEE
13 years 11 months ago
2000
IEEE
This paper proposes a novel approach for managing IP-based services and applications, reflecting the authors’ experience with the IBM Global Network. It describes how one can e...
CASCON
2008
13 years 8 months ago
2008
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
DSS
2008
13 years 7 months ago
2008
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...