Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
Process-driven service-oriented architectures (SOA) need to cope with constant changing requirements of various compliance requirements, such as quality of service (QoS) constraint...
Ernst Oberortner, Uwe Zdun, Schahram Dustdar, Agni...
File distribution is becoming a key technology, in particular in large scale content broadcasting systems like DVBH/SH. They largely rely on Application Level FEC codes (ALFEC) in ...
We establish a new worst-case upper bound on the Membership problem: We present a simple algorithm that is able to always achieve Agreement on Views within a single message latenc...
— We consider whether the off-line compilation of a set of Service Level Agreements (SLAs) into low-level management policies can lead to the runtime maximization of the overall ...