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KDD
1997
ACM
13 years 11 months ago
1997
ACM
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
ISR
2010
13 years 6 months ago
2010
We study how electronic markets that facilitate broader inter-firm transactions affect the vertical scope of emerging IT-enabled extended enterprises. We do so by modeling firms...
DASFAA
2007
IEEE
14 years 1 months ago
2007
IEEE
TinTO is an experimental system aiming at demonstrating the usefulness and feasibility of applying conventional SQL queries for analyzing a wide spectrum of data streams. As applic...
INFSOF
2008
13 years 7 months ago
2008
Although Japan represents the single largest Asian market and 10% of the global software outsourcing market, little is understood about how Japanese companies make software projec...
ALDT
2009
Springer
14 years 2 months ago
2009
Springer
Most work in game theory is conducted under the assumption that the players are expected utility maximizers. Expected utility is a very tractable decision model, but is prone to w...