69 search results - page 8 / 14 » Predictive Analysis for Customer Relationship Management |
HICSS
2009
IEEE
14 years 2 months ago
2009
IEEE
Both the academia and practice recognize that information technology (IT) investments may not yield immediate benefits. Nevertheless, there has been a lack of methodological devel...
CAISE
2009
Springer
14 years 2 months ago
2009
Springer
Navigation systems have proven to be quite useful for many drivers. People increasingly rely on the devices of TomTom and other vendors and find it useful to get directions to go ...
HICSS
2003
IEEE
14 years 23 days ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
KDD
2005
ACM
14 years 29 days ago
2005
ACM
A lift curve, with the true positive rate on the y-axis and the customer pull (or contact) rate on the x-axis, is often used to depict the model performance in many data mining ap...
NOMS
1998
IEEE
13 years 11 months ago
1998
IEEE
Network Management Forum (NMF) has defined a set of basic business processes dealing with major TMN service management functions such as performance management, fault management, b...