Electronic mail has become the most widely-used application for business productivity and communication, yet many people are frustrated with their email. Though email usage has ch...
Dan Gruen, Steven L. Rohall, Suzanne O. Minassian,...
Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...
Scrolling is the standard way to navigate through many types of digital documents. However, moving more than a few pages can be slow because all scrolling techniques constrain vis...
The rapidly increasing traffic demand from mobile users forces network operators and service providers to extend and optimize existing networks as well as to plan entirely new mo...
Web sites are designed for graphical mode of interaction. Sighted users can "cut to the chase" and quickly identify relevant information in Web pages. On the contrary, i...