Four major Swiss banks have recently introduced a new financial electronic data interchange (FEDI) service based on UN/EDIFACT and are now trying to convince their corporate custo...
In recent years, customers' demands on financial services have changed significantly and the number of customers who engage in electronic commerce for financial transactions ...
It is crucial to segment customers intelligently in order to offer more targeted and personalized products and services. Traditionally, customer segmentation is achieved using sta...
The substitution of physical bank check exchange by electronic check image transfer brings agility, security and cost reduction to the clearing system. In this paper, we propose a...
Using the particular example of online banking services, we examine the effects of pricing strategies on the demand for different modes of online banking given that the market exh...